How data, delivery and subscriptions fit together — the questions we get before checkout. Prices live on Products and each industry page.
The transformation, not the open data. ONS & gov.uk data is free — you pay for it being cleansed, resolved to your records, enriched, scored, packaged and delivered live. That's why there's no licensed-data markup.
Data is what you get (a Tier, a Pack, or a single Signal). Delivery is how it reaches you. Every action is metered in credits; the everyday channels — API, Portal, export-pull — add no channel surcharge.
SFTP, realtime / Pub-Sub feeds and managed hosting cost more — each adds a channel weight to an action's credits (plus a per-run surcharge for scheduled batches). The everyday channels (API, Portal, export-pull) don't.
You're metered in credits (per lookup / per record), rate-limited by your Tier, and can only enrich or export your own records — there is no bulk catalogue pull. "Included" can't become a data firehose.
Both, together. Your Plan (Solopreneur / SME / …) is a monthly subscription that funds a pooled credit wallet; every action — a lookup, an enrich, an export, a feed event — deducts credits by its data Tier / Grade and channel. Low or spiky volume? Top up credits pay-as-you-go. The data Tiers, Packs and Signals aren't separate monthly bills — they set what you can enrich; credits meter the use.
No — a free demo lookup runs with no account. When you buy, the account is created at checkout and your key / embed is issued immediately.
Only for SFTP, managed hosting, bespoke / white-label, Level-2 storefronts, NGO concessionary pricing, or DPA-gated data. Everything else is self-serve.
No — data is metered in credits, never per user seat. Your Plan does carry a seat allowance (a Tier limit — a cap on active portal users; you'll see "N of M seats" in your portal), but seats are a Plan/Tier limit, not the meter. Solutions and hosting may price differently; that's a separate axis.
They're live launch prices, computed from one pricing engine — the same signal always carries the same credit cost everywhere. Like any young catalogue we'll tune them as the market tells us more; your Plan price is locked for its term.